Privacy Policy

DesignChicks is committed to protecting your privacy and handling personal information in a responsible and transparent way. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We collect personal information only when it is voluntarily provided by you. This may include your name, email address, phone number, and any information you choose to include in a message submitted through our contact form. We also collect limited, non-identifying information automatically when you visit our website, such as pages viewed, browser type, device type, and general location data.

How We Use Your Information

Personal information collected through our contact form is used solely to respond to inquiries, communicate with you about your request, and provide information about our services. We do not use your personal information for unsolicited marketing, nor do we sell or rent personal information to third parties.

Website Analytics and Tracking

We use Google Analytics and Google Tag Manager to better understand how visitors use our website. These tools collect information such as pages visited, time spent on the site, and general geographic location. This data is aggregated and does not identify individual users. Google Analytics may use cookies and similar technologies to collect this information. You can learn more about how Google handles data by reviewing Google’s Privacy Policy.

Cookies

Our website uses cookies and similar technologies to support analytics and improve performance. We are in the process of implementing a cookie consent notice that will allow visitors to manage their preferences. You can also disable cookies through your browser settings, although this may affect how certain parts of the website function.

Embedded and Third-Party Content

Our website may include embedded content from third-party platforms such as Vimeo videos and Instagram feeds. These platforms may collect data about you, use cookies, or track your interaction with embedded content according to their own privacy policies. We encourage you to review the privacy policies of these third-party services for more information.

Storage and Security

Contact form submissions may be stored within our WordPress website and are also delivered to us via email. We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration. Only authorized individuals have access to personal information collected through our website.

Retention of Information

We retain personal information only for as long as necessary to respond to inquiries or as required for legitimate business or legal purposes.

Disclosure of Information

We do not disclose personal information to third parties except where required by law or where necessary to operate our website services, such as analytics and hosting providers.

Your Rights

Under Canadian privacy law, you have the right to request access to the personal information we hold about you, request corrections to your personal information, and withdraw consent for the use of your personal information, subject to legal or contractual restrictions. To make a request, please contact us using the details below.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, you may contact us at: hello@designchicks.com

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our practices or legal requirements. The most current version will always be posted on our website.